Video Quality Monitoring Solutions

for IPTV Service Quality Assurance

IPTV services is a highly competitive business. As IPTV Service Providers struggle to protect and grow their revenue quality of service (QoS) and quality of experience (QoE) are crucial for long-term success. Customers have high expectations for video quality and have little tolerance when they see bad video and service interruptions.

Typically, IPTV services include video services from multiple sources, including satellite, cable, and other video content sources. Monitoring video quality at different points of your video preparation and delivery chain is crucial for detecting problems efficiently and quickly.

Monitoring multiple sources and points in the distribution chain
High-bandwidth and high-density monitoring
Transport stream statistics and measurements
Managing various DRM technologies
Buffering issues
Video quality – black, frozen, blockiness, pixilation
Active alarms, notifications, and logging (Email, SMS, SMNP)
Real-time confidence monitoring

Proactive monitoring of TV and video services, coupled with real-time alerting and analysis, is essential in delivering the best experience to your customers and preventing customer complaints.

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TeleSight IPTV Service Monitoring

Real-time Multiviewer

MiraVid couples confidence monitoring with complete testing and analysis of video streams for cable, satellite, telco, IPTV, and over-the-top (OTT) services with full multiviewer capabilities. Its customizable real-time multiviewer display of up to 100 video streams on a single mosaics screen. On-screen video stream statistics and alarms provide you with the overall health of your services at a single glance.

Real-time Alerting

On a typical day, Network Operators need to address a range of problems in their control room while simultaneously monitoring numerous program channels, so considerable time may elapse before a problem is noticed. Real-time alerting notifies the operator of any issues that arise, so that action can be taken to ensure minimal impact on customers. TeleSight’s comprehensive set of reporting capabilities provides information that exposes the origin of the problem and the level of impact (system, video, or audio) for faster and more efficient troubleshooting.

Video Compression Analysis

The MiraVid system provides a comprehensive set of system (TR-101-290), video, audio quality tests, and additional measurements and analysis to help operators identify and efficiently troubleshoot issues.

Video conformance syntax testing and alarms detect video quality issues, including blockiness, pixelations, and video corruption problems. Also, PSI table analysis, GOP structure picture graph, quantization graph, and bitrate charts provide the operator with further insight into how the streams are encoded and opportunities where video quality can be improved.

QoE Tests & Alarms

Being alerted of video service and quality issues is critical for Video Service Operators to quickly troubleshoot and fix the problem.

Alarms and alerts are easy to set up based on constraints and thresholds that you defined in the system. Once an alarm is detected, such as a black and frozen video, the alarm message will appear on the Active Alarms dashboard and the video multiviewer screen. This allows for quick identification of any issues.

QoS Test & Alarms

Being alerted of video service and quality issues is critical for Video Service Operators to quickly troubleshoot and fix the problem.

Active Alarms are displayed in real-time. Once an alarm is detected, such as a black video, the alarm message will appear on the Active Alarms window and the video mosaic (multiviewer) screen. This allows for quick identification of any issues.

Error Logging & Recording

Alarms and error logging can be configured for a local log, SNMP, Syslog, and Email/SMS alerts (upon critical error detection). An external alarm device (buzzer, light) can be integrated to troubleshoot problems.

The system also provides stream recording capabilities to capture and record a video stream upon error automatically or manually. Automatic stream recording enables the automatic capture of stream data before and following an error condition (in system, video or audio layers). Source data captured will be saved from 3 seconds before the error and 1 to 60 seconds after the error happens.